Cookie Policy

1. What this covers

This policy explains how WedSchedulePro uses cookies and similar storage-and-access technologies on our website and app. It sits alongside our Privacy Policy. Under the Privacy and Electronic Communications Regulations (PECR), non-essential cookies may only be set with your consent, or where a specific exception applies — this policy is honest about which is which.

2. Cookies and browser storage we always use

We use a few essential cookies to run the service. They are needed to provide what you ask for, so under PECR they do not need consent. You cannot turn them off while using the service, and they never track you for advertising. Every one of them:

Sign-in (sb- followed by our project’s ID and -auth-token, sometimes split into parts ending .0, .1 and so on): keeps you signed in. It lasts up to 400 days while you keep using the app, and is removed when you sign out. While you sign in with Google, a second one ending -auth-token-code-verifier holds a one-time security check and is removed once you are signed in.

Your cookie choice (wsp_cookie_consent): remembers whether you accepted or rejected the cookies in Section 4, for 180 days.

Founding-list form (wsp_wl_outcome): after you send the form on our website, it tells the page which result to show you. It lasts 5 minutes.

Staff support view (wsp_impersonation): set only in a WedSchedulePro staff member’s own browser while they look at an account, without being able to change it, to help with a support request. It lasts 30 minutes and is never set on your device.

We also keep some small items in your browser’s own storage. They are not cookies and are never sent to us with each page:

Your app preferences: for example your calendar view, which side panels you have collapsed, which writer and caption length you last chose, the gallery you last used with Canva, which tips and welcome cards you have closed, and how many failed posts you have already been told about. They stay until you clear your browser’s storage.

This tab only: text you have typed but not yet sent in some forms (for example a feature request, a partner application or a reason for turning down a submission), so it is not lost if you click away, plus where you are in a setup step or a guide. These disappear when you close the tab, and the unsent text is also cleared when you sign out.

A friend’s founding-list link (wsp_ref): if a friend’s share link brought you to our website, we keep their referral code for up to 30 days so they are credited if you join.

Quick polls (seenSurvey_ followed by a poll’s ID, and similar notes our poll service adds): only if you are in our beta programme with in-app pop-ups on. They record which polls you have seen, answered or closed, so a poll is not shown to you again. They hold no personal details.

Error reports (sentryReplaySession, this tab only): if the app hits an error, our error-monitoring service keeps an ID for your visit here, so the error report can include a recording of the screen leading up to it, with all text, images and typing hidden.

3. Product analytics — cookieless

Inside the app, our product analytics is cookieless: it sets no cookie and stores no identifier on your device. The only thing it keeps in your browser is the quick-poll notes listed in Section 2. It records the things you do in the app, such as scheduling a post or opening the calendar, against your account’s internal ID, not your name or email, so we can see what works and improve it. It does not follow you to other websites and is not connected to advertising. You can switch it off: under Settings, then Profile, turn on Don't record my usage. It is saved on your account, so it holds on every device you sign in on, and it stops new recording only. Error reports are separate and are not affected. Our Privacy Policy (Section 6) says exactly what it receives and how long it is kept, and Section 15 there explains your right to object. The cookie-setting trackers on our public marketing pages are a separate thing, and they are covered in Section 4.

On our public website we also count visits without cookies, using Vercel Web Analytics. It stores nothing on your device and gives us only totals: how many people visited, which pages they saw, and which website or campaign sent them. If you choose Reject on our cookie banner, we don’t count your visits either.

4. Cookies we set only if you accept

On our public marketing pages — not inside the app — we use Google Analytics to measure how the site is used, and the Meta advertising pixel to measure how well our ads work. Both set cookies that are not strictly necessary: Google Analytics sets _ga and _ga_*, and the Meta pixel sets _fbp. The Meta pixel is an advertising and cross-site measurement technology, so we ask for your consent before either one loads.

We ask through a clear accept/reject choice, with these cookies off by default until you agree. Rejecting is one click, exactly like accepting, and nothing on the site works differently if you decline. If you have not chosen, or you decline, neither tracker is loaded at all. You can change your mind at any time using the control in Section 6, and we will update this policy before we add any new non-essential cookie.

Partner referral links (wsp_partner_ref and wsp_partner_vk) are the third kind. They are not strictly necessary either, so we set them only after you accept. If you arrive through one of our partners’ referral links and you accept, we set these two cookies for 30 days. One holds the partner’s name from the link and the other a random code for your browser, so we can credit that partner if you sign up. If you accept after you have arrived, the partner is still credited for that visit. If you reject, we set neither, you can still sign up as normal, and the partner is simply not credited. Only WedSchedulePro reads them, and they are not used for advertising.

When you reject, whether it is your first choice or a change from an earlier accept, we stop loading both trackers from that moment and delete the two partner cookies, and we delete the _ga, _ga_* and _fbp cookies from your device, including any an earlier visit left behind. It clears the browser you reject in, so if you use more than one, reject in each.

5. What we never do

We never set advertising or cross-site tracking cookies without asking you first, and we set none of them inside the app — the trackers in Section 4 run on our public marketing pages only, and only if you accept them. We do not sell your data to advertisers.

6. Managing your choices

You can accept or reject the cookies described in Section 4 (analytics, advertising and partner referral), and change that choice later, as often as you like, using the control below. It covers only the cookies in Section 4: the in-app product analytics in Section 3 sets no cookies, so its switch is in your account settings (Section 3), not here. You can block or delete cookies and browser storage in your browser settings too, though the essential cookies are needed for the service to work. To ask a question about cookies, email privacy@wedschedule.pro.

7. Changes

We will update this policy whenever our use of cookies changes — in particular before we introduce any new non-essential cookie — and we will note the date of the latest change at the top of this page.